Terms of Service

Effective Date: October 21, 2025

Introduction

Welcome to Carnival Grocery Oak Park (Urban Markets of Oak Park Inc) (“we,” “us,” or

“our”). These Terms of Service (“Terms”) govern your use of our website, services, and

in-store interactions. By visiting our store or using our website, you agree to comply with these

Terms. Please read them carefully before using our services.

1. Services Provided

Carnival Grocery Oak Park provides grocery retail services, both in-store and online, offering

a wide range of food and household products. We reserve the right to modify, update, or

discontinue any part of our services at any time without prior notice.

2. Pricing and Payments

All prices are listed in U.S. dollars and are subject to change without notice. We accept major

credit cards and other payment methods listed at checkout. By completing a purchase, you

agree to provide accurate billing information and authorize us to charge the total amount due.

We are not responsible for pricing errors or typographical mistakes on our website.

3. Product Availability

While we strive to keep all products in stock, availability may vary. Some items may be limited

in quantity or available only in-store. We reserve the right to limit the quantities of any

products or services we offer.

4. Returns and Refunds

Returns and refunds are subject to our store’s return policy. Perishable items may not be

eligible for return. Please keep your receipt and contact our team for assistance regarding

refunds or exchanges.

5. Customer Conduct

We expect all customers to interact respectfully with our staff and other shoppers, both

in-store and online. Harassment, abuse, or unlawful behavior will not be tolerated and may

result in refusal of service or removal from the premises.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of

Carnival Grocery Oak Park or its content suppliers. You may not reproduce, distribute, or

exploit any material without our express written consent.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we

collect, use, and protect your information. By using our services, you agree to the terms of our

Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, Carnival Grocery Oak Park (Urban Markets of Oak

Park Inc) and its affiliates shall not be liable for any indirect, incidental, or consequential

damages arising from your use of our services or website. Our total liability shall not exceed

the amount you paid for the specific product or service in question.

9. Indemnification

You agree to indemnify and hold harmless Carnival Grocery Oak Park, its employees, and

affiliates from any claims, damages, or expenses arising out of your misuse of our services or

violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of Illinois. Any disputes shall be resolved

in the courts of Cook County, Illinois.

11. Changes to These Terms

We may update or modify these Terms at any time. The revised version will be posted on our

website with an updated effective date. Continued use of our services after changes are

posted constitutes acceptance of the new Terms.

12. Contact Us

If you have questions or concerns about these Terms, please contact us:

Carnival Grocery Oak Park

(Urban Markets of Oak Park Inc)

824 S. Oak Park Ave.

Oak Park, IL 60304

■ [email protected]

■ (708) 848-1340